Which of the following best describes the concept of risk assessment?

The concept of risk assessment is best described as the process of identifying and evaluating risks. This process involves systematically identifying hazards and analyzing their potential impact on an organization's operations, assets, and personnel. It is a critical component of risk management that enables organizations to understand their vulnerabilities and the potential threats they face. By evaluating risks, organizations can prioritize which risks need to be addressed and develop strategies to mitigate those risks effectively. This systematic approach helps ensure that resources are allocated efficiently and that decisions are based on an informed understanding of the potential consequences associated with various risks.

The other options do not relate to the definition of risk assessment, as they pertain to aspects such as sales, customer service, and team collaboration, none of which focus on the systematic evaluation of risks inherent to an organization's environment.